Garden Specs & Information

  • Out of the box, each level in a Family Garden supports up to 12 plants at a time. However, you may choose to leave some open spaces to create room for larger plant varieties such as tomatoes or peppers. A Personal Garden can accommodate up to 8 plants out of the box. Want to maximize your garden’s capacity? Our 8 and 12 Pod Tray Lids (sold separately) allow you to adjust your space depending on the type and size of plants that you would like to grow for maximum output and efficiency. You can purchase both tray lids here, and make sure to check out this guide on how best to use them!

  • Its really easy! Click Here to see manuals.

  • Hydroponics is a method of growing plants in a water-based, nutrient-rich solution. Instead of using soil, Rise Garden plant root systems are supported by peat moss. By allowing plants direct contact with the nutrient solution, hydroponic plants mature 25-30% faster than the same plants grown in soil. Hydroponic plants grown in Rise Gardens are also chemical-free and use less water than traditional gardening techniques.

  • Your Rise Garden is made out of wood, metal, plastic and science. Most of your Rise Garden is recyclable and we can help you with that.

  • Once a week you need to add water and nutrients to your garden. When your plants reach maturity or have outgrown the unit, our app will notify you that it’s time to harvest your crops. Once every 6 months you should completely clean out your system using our all-natural cleaning solution. It should take about 30-45 minutes to clean, depending on how many levels you have.

  • While it isn’t required to use our app, we highly recommend it. The app helps you track your plants growth and water-level sensing features notify you when your water is running low. The app’s nutrient calculator provides custom recommendations on optimal nutrient plans for your unique garden and the growth stage of your plants. The app also allows you to set your light schedule and other custom settings.

  • Due to the type of microprocessor on board our smart garden, you cannot use 5Ghz and must use 2.4Ghz (if you have a 5G wifi, you should also have a 4G wifi). All wifi providers and types of routers are able to connect.

  • In order to maximize growth, we recommend cleaning your system every 4 months and we strongly recommend going no longer than 6 months. Cleaning includes emptying your system of all plants, removing all water, and using our all-natural cleaning agent. Not cleaning your system can lead to unpleasant smells and a build-up of left-over nutrients.

  • Rise Gardens can be placed anywhere in the home. They come with a light source, so there is no need to place it near a window. Please keep in mind that you will need to add water weekly and clean the unit from every 4-6 months.

  • You should add water through the service door on the left-hand side of your first lowest level. Adding water to higher levels could lead to unwanted spilling. It is also very important to never fill your system past the max fill line. If you do so, you risk overflowing your system and getting water on the floor. To avoid this, simply open your cabinet door and watch your water level on your water bin. This will also be reflected on your water level lights.

  • Our base unit can hold a total of 5 gallons of water, with 4 gallons in the water tank and 1 gallon in the tray. Every added level (no matter if its a tall or short level) adds 1 more gallon to your total volume. 1 level = 5 gallons / 2 levels = 6 gallons / 3 levels = 7 gallons

About Seeds

  • You should only have to add plant food once a week. Our app can walk you through how much to add. There may be times when you add more plant food than last time, this is because your plants are getting older. Or you may add less than a previous week, this is because you have added young plants to your garden and need to lower the amount of nutrients.

  • Many of our seed varieties are organic! However, our varieties depend on seasonal availability, so we cannot guarantee that all of our seeds are organic.

  • Our seed pods are made from a combination of coco coir and peat moss!

  • For big veggies (like eggplant, tomato, and cucumber) a Family Garden is ideal, as it offers extra growing space to allow the plants to flourish. Our smaller veggies (like lettuces and herbs) can be grown in any of our Garden models (Family Gardens and Personal Gardens).

  • Yes! We encourage our gardeners to try new plants. You can use Seedless Pods to grow your own plant varieties. Note that our seed varieties have been tested and approved by our Plant Scientists to grow well in a hydroponic environment. We cannot guarantee that other plants will grow well using our hydroponic system.

  • All of our seed pods have a shelf life of ~1 year, if stored in a cool, dark environment (between 30°F and 40°F). For more information, check out our guide for seed storage on our Help Center website

  • To change out a plant simply harvest the leaves or fruit from your plant, cut it at the base, carefully pull the net cup out with the roots attached, throw out or compost your roots, and clean the net cup. We recommend using a 1:2 vinegar to water mix whenever cleaning your system. Soap can leave residue and potentially unwanted bubbles.

  • To start a new plant place your pre-seeded plant pod into the provided nursery and wait the appropriate time for the seed to sprout. Once it has sprouted, it is now big enough to go into your system. Because you need this nursery stage, make sure to plan ahead when thinking through what you are going to grow and when you harvest.

  • To start a new plant, remove one from your box of 4 plant pods and place it inside a net cup. Then, put your pod into your nursery, add water, and wait for your plant to sprout. Once it grows to be about an inch tall, then you can put it into your garden. If you put a plant directly into your garden and you have added nutrients, you may risk your plant not germinating.

  • The system has enough light from the LEDs to grow your plants from start to finish. However, if you want to give your plants an extra boost, put your system near a window. Even though we have engineered a light panel to maximize growth, we are nowhere near the power of the sun.

About Subscriptions

  • Yes! After your first subscription order, you can swap nutrients at any time. Depending on which plants you’re growing in your garden, you’ll likely need to swap nutrients every now and then to support the growth of all of the plants in your Garden.

  • If you’d like, you can skip the next subscription order by logging into your account on our website here. Please note that your plants will always need nutrients!

  • Yes! Shipping is free for every subscription order.

  • Yes! There are no commitments, except to yourself. You can skip, pause or cancel your subscription plan at any time. Remember, if you cancel your subscription, you won't be able to claim the promotion again.

Our Programs

  • Click here and read our refund policy.

  • Click here, and read our warranty policy.

  • Any customer who owns a Rise Garden is elegible for the referral program. Learn terms and conditions here

If you need help with any of our products or with an order please complete our support form

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