Terms of service

Terms of Service

This website is operated by Rise Gardens, Inc. ("Rise Gardens," "we," "us," or "our"). By visiting our site or purchasing from us, you agree to the following terms. Please read them carefully.

1. Acceptance of Terms

By accessing or using any part of this site, you agree to be bound by these Terms of Service, including all policies referenced herein. If you do not agree, you may not access the website or use our services.

These terms apply to all users — including browsers, customers, merchants, and contributors of content. Any new features or tools added to the site are also subject to these terms.

We reserve the right to update these terms at any time by posting changes to this page. Your continued use of the site constitutes acceptance of those changes.

2. Online Store Terms

You must be at least the age of majority in your state or province of residence to use this site.
You may not use our products or services for any illegal or unauthorized purpose.
You must not transmit viruses or any malicious code.
Violating any of these terms results in immediate termination of your access.

3. General Conditions

We reserve the right to refuse service to anyone for any reason at any time.
Your content (not including credit card information) may be transferred unencrypted across networks. Credit card information is always encrypted during transfer.
You may not reproduce, copy, sell, or exploit any portion of the Service without our written permission.

4. Accuracy of Information

We are not responsible if information on this site is not accurate, complete, or current. Content is provided for general information only. This site may contain historical information for reference purposes — it is not necessarily current.

We reserve the right to modify site contents at any time without obligation to update.

5. Products, Services & Pricing

Prices are subject to change without notice.
Some products may be available exclusively online with limited quantities.
We make every effort to display product colors and images accurately, but we cannot guarantee your monitor's color display.
We reserve the right to limit sales to any person, region, or jurisdiction, and to limit quantities of any product.
All product descriptions and pricing are subject to change at any time without notice.
We reserve the right to discontinue any product at any time.
Any offer on this site is void where prohibited.

6. Billing & Account Information

We reserve the right to refuse or cancel any order at our sole discretion. We may limit quantities purchased per person, per household, or per order. If we cancel or modify an order, we'll attempt to notify you using the contact information provided at the time of purchase.

You agree to provide current, complete, and accurate purchase and account information and to keep it up to date.

See our Return & Refund Policy for more details.

7. Third-Party Tools & Links

We may provide access to third-party tools and link to third-party websites. These are provided "as is" and "as available" without any warranties. We are not responsible for the content, accuracy, or practices of third-party services.

Review third-party terms and policies before engaging with them.

8. User Content & Submissions

If you submit comments, reviews, suggestions, or other content to us, you agree that we may use, edit, copy, publish, and distribute that content in any medium without restriction or compensation.

Your submissions must not:

Violate any third-party rights (copyright, trademark, privacy, or other rights).
Contain unlawful, abusive, obscene, or defamatory material.
Contain malware or any code that could affect the operation of the Service.
Use a false email address or misrepresent identity.

We may remove content that we determine to be objectionable or in violation of these terms, but we have no obligation to do so. You are solely responsible for your submissions.

9. Personal Information

Your submission of personal information through our store is governed by our Privacy Policy.

10. Errors & Omissions

Our site may occasionally contain typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, or availability. We reserve the right to correct errors and update information — or cancel orders if information is inaccurate — at any time without prior notice, including after you've submitted your order.

11. Prohibited Uses

You may not use the site or its content:

For any unlawful purpose or to solicit illegal acts.
To violate any international, federal, provincial, state, or local regulations.
To infringe on intellectual property rights.
To harass, abuse, insult, defame, or discriminate against anyone.
To submit false or misleading information.
To upload viruses or malicious code.
To collect or track others' personal information.
To spam, phish, or scrape the site.
To interfere with or circumvent site security features.

We reserve the right to terminate your use of the Service for violating any prohibited use.

12. Disclaimer of Warranties & Limitation of Liability

The Service and all products are provided "as is" and "as available" without any warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not guarantee uninterrupted, timely, secure, or error-free use of the Service.

In no case shall Rise Gardens, our directors, officers, employees, affiliates, agents, contractors, suppliers, or service providers be liable for any direct, indirect, incidental, punitive, special, or consequential damages — including lost profits, lost data, or replacement costs — arising from your use of the Service or any products, even if advised of their possibility.

In jurisdictions that limit liability exclusions, our liability is limited to the maximum extent permitted by law.

13. Indemnification

You agree to indemnify and hold harmless Rise Gardens and our affiliates, officers, directors, agents, contractors, and employees from any claim or demand arising from your breach of these terms, or your violation of any law or third-party rights.

14. Severability

If any provision of these terms is found unenforceable, the remaining provisions continue in full force.

15. Termination

You may terminate these terms at any time by ceasing to use our site. We may also terminate your access at any time without notice if we believe you have violated any provision. All obligations incurred before termination survive.

16. Entire Agreement

These terms, together with any policies posted on this site, constitute the entire agreement between you and Rise Gardens regarding the Service. Our failure to exercise or enforce any right does not constitute a waiver of that right.

17. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the State of Illinois, United States.

18. SMS Marketing

By consenting to Rise Gardens' SMS marketing during checkout or via our subscription tools, you agree to receive recurring text messages — including order notifications, abandoned checkout reminders, marketing offers, and review requests — even if your number is on a do-not-call list. Message frequency varies. Consent is not a condition of purchase.

To opt out: Reply STOP to any message or use the unsubscribe link provided. Alternative opt-out methods (such as alternative words) are not accepted.
Costs: We do not charge for the service, but standard message and data rates from your carrier may apply.
Help: Text HELP to the number you received messages from.
We may change the telephone number or short code used for the service at any time. You will be notified of such changes.

Your privacy is important to us. See our Privacy Policy for how we handle your information.

19. Contact

Questions about these Terms of Service? Contact us at support@risegardens.com.